Comments on: NordicTrack ZS Commercial Folding Treadmill http://www.treadmillrevue.com/nordictrack/nordictrack-zs-commercial-folding-treadmill/ Thu, 01 Apr 2010 05:42:59 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Pixie http://www.treadmillrevue.com/nordictrack/nordictrack-zs-commercial-folding-treadmill/comment-page-1/#comment-2995 Pixie Wed, 10 Mar 2010 05:00:18 +0000 http://www.treadmillrevue.com/?p=61#comment-2995 I was initially super-impressed with this machine. It cranks up to 12 mph, the sound is loud over the belt, belt is long and rails are out of arms way. Three months in the belt started jerking very slightly, especially at higher speeds. It grew more frequent and finally jerked to a stop when I was doing an interval at 6 mile pace...SCARY! I am returning this immediately. No fix would make me feel it was safe. I was initially super-impressed with this machine. It cranks up to 12 mph, the sound is loud over the belt, belt is long and rails are out of arms way. Three months in the belt started jerking very slightly, especially at higher speeds. It grew more frequent and finally jerked to a stop when I was doing an interval at 6 mile pace…SCARY! I am returning this immediately. No fix would make me feel it was safe.

]]> By: Frank http://www.treadmillrevue.com/nordictrack/nordictrack-zs-commercial-folding-treadmill/comment-page-1/#comment-2981 Frank Tue, 20 Oct 2009 04:55:30 +0000 http://www.treadmillrevue.com/?p=61#comment-2981 Just bought one at a local Costco store couple of days ago. 300 lbs in one box, really heavy to move it around, best workout I had in weeks! Unfortunately it was dead right out of the box, defective controller board. Hope to get a good card by weeks end, no problem installing it myself. Warranty not the greatest; hear complaints of $40 travel expense charge per incident even under warranty. Structurally looks really good but electronically poor. Check Costco site, high rate of dissatisfied customers due to bad parts combined with poor customer service and weak warranty service. My phone was on hold for over 30 minutes but once I got to tech support, it wasn’t bad. Walk me through some diagnostics and they decided to ship me a controller board. The 3-year extended warranty looks reasonable and as an electrical engineer I have a feeling the electronics is the weakest link on this bad boy. Although it’s rated at 3 hp continuous but the nameplate on the DC motor is listed at 3.5 hp continuous. I’m still scratching my head on how they could rate 3.5 hp output on a 120V, 15-amp circuit. It requires an external surge suppressor and has to be turn off and unplugged when not in use – that’s not convenient. Why can they provide an internal surge suppressor and a switch on the console? Ten additional dollars should more than cover this. Anyway, looks like a solid piece of equipment once it’s running but I expect problems on the electronics down the line. Just bought one at a local Costco store couple of days ago. 300 lbs in one box, really heavy to move it around, best workout I had in weeks! Unfortunately it was dead right out of the box, defective controller board. Hope to get a good card by weeks end, no problem installing it myself. Warranty not the greatest; hear complaints of $40 travel expense charge per incident even under warranty. Structurally looks really good but electronically poor. Check Costco site, high rate of dissatisfied customers due to bad parts combined with poor customer service and weak warranty service.

My phone was on hold for over 30 minutes but once I got to tech support, it wasn’t bad. Walk me through some diagnostics and they decided to ship me a controller board. The 3-year extended warranty looks reasonable and as an electrical engineer I have a feeling the electronics is the weakest link on this bad boy. Although it’s rated at 3 hp continuous but the nameplate on the DC motor is listed at 3.5 hp continuous. I’m still scratching my head on how they could rate 3.5 hp output on a 120V, 15-amp circuit.

It requires an external surge suppressor and has to be turn off and unplugged when not in use – that’s not convenient. Why can they provide an internal surge suppressor and a switch on the console? Ten additional dollars should more than cover this. Anyway, looks like a solid piece of equipment once it’s running but I expect problems on the electronics down the line.

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